One of the fastest growing industry, hospitality, travel and tourism has become a key contributor to the economies of both developed and developing countries.

Different components make up this industry. Travel and tourism can be thought of as a manufacturing industry. Components which include hotel rooms, meals, coach or airline seats, cruise liners are bought and put together to produce holidays or business travel.

Kott Software provides solutions to this industry that brings all these components together.

Kott Software help hotel and resort chains improve operations efficiency and customer satisfaction by leveraging our expertise in central reservation systems, hotel property management, restaurant and bar management and financial management

Case Study: Kott Software has developed an enterprise application for the hospitality industry. The property management ERP product solution for hotels and resorts covers reservation management, Front office management, multi-restuarant, multi-bar, housekeeping, inventory, financial accounting modules. Advanced web based reservation and booking facilities and smart card enabled version are also availiable for high end clients.
 

The heightened globalization of the marketplace is transforming the warehouse and transportation industries. Just-in-time and multimodal shipping arrangements demand new levels of efficiency and coordination. And in every facet of both industries, the expectations for customer service are rising. Yet even as business evolves, some things never change: you need to add value while reducing costs.

Kott Software has been developing internet based booking systems, customer information systems and transportation modules for warehouse management. Internet-based booking and reporting solution enhances everything from cost/customer to customer loyalty.

Kott Software can help shape your approach to give you a competitive edge. Kott Software can also reengineer legacy applications and link them with new ones to streamline your operations for optimum productivity.

Case Study: Kott Software has been supporting a leading UK IT solutions provider in developing, enhancing, maintaining and re-engineering their Warehouse management and CIS solutions
 

With increasing global trade and the need for import/ export compliance has never been more. It is important for export companies to "know your customer" and conduct due diligence against government-provided lists of restricted parties, known or suspected terrorists or terrorist organizations (as required in US Federal regulation Section 326 of the USA PATRIOT Act), along with many other recommended watch lists (domestic and international)

Kott Software has experience in developing and supporting these regulatory compliance systems called Denied Parties Screening Engine. Compliance screening can be done manually through a Web browser, or the system can be integrated with existing enterprise business systems to screen contacts individually or in batch processing, against a consolidated denied Parties database.

Case Study: Kott Software developed a Denied Parties screening engine for the internet for a US based company based in Washington DC which the company developed and marketed as a product solution.
 

The intense pressures on the healthcare industry are more complex than the simple delivery of quality medical care. Costs are soaring, even as it becomes increasingly challenging to attain and then maintain profitability - and the marketplace is resisting. Acquisitions are a competitive blessing - and an organizational nightmare. Governmental regulations are more stringent than ever - and compliance more of a burden. Technological solutions hold out the promise of relief - but are not without their own challenges.

Kott Software can give you a competitive edge. Kott Software has been providing software solutions in the healthcare domain in the areas of Patient Information, Billing, Laboratory and Accounting. Kott Software has supporting the development of a web-based application in Clinical Trials Management for the US market.

Case Study: A US based software company providing Clinical Trial Solutions use Kott Software to develop, implement and manage their internet based application solution. Leading clinical research organisations uses this solution
 

Insurers face an increasingly challenging business environment. Customer service expectations are heightened. Margin and profit pressures are increasing. There are extensive regulatory changes, and increased competition from non-traditional companies. Yet a heightened competitive marketplace demands that you improve your operating and product-development efficiency and cater more responsively to customer needs.

Kott Software can help shape your approach to give you a competitive edge. With a strategic focus on process enhancement that will continue to deliver a return on your investment. Kott Software can provide solutions for optimizing IT effectiveness, improving operations through business process outsourcing, enhancing financial management and compliance, optimizing claims processing, and enhancing policy owner servicing.

Case Study : A US-based insurance company offering general insurance products, wanted to improve quote process effectiveness and efficiency, reduce decision cycle times and thereby improve customer service. Read how Kott Software helped develop the web based quote request application.
 

Customer Relationship Management (CRM) has developed into a major element of corporate strategy for many organisations. CRM, also known by other terms such as relationship marketing and customer management, is concerned with the creation, development and enhancement of individualised customer relationships with carefully targeted customers and customer groups resulting in maximizing their total customer life-time value.

Traditional marketing is no longer enough; the role of information technology in CRM including understanding the economics of customer acquisition and retention; developing appropriate metrics; and CRM implementation issues. We are now in a new era of technology-enabled customer relationship, which involves leveraging relationships through the use of technology, whether it is in Opportunity, Sales, Service, Support or Helpdesk. 

Kott Software provides development, integration and support for MS-CRM, Siebel and Clarify. Kott Software can help existing CRM implementations build more functionality or reports into there existing CRM application.

Case Study: Kott Software has been enhancing, customising and supporting the functionality, features and reports for CRM application for a large networking company based in California.